At BaggageBuddy, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.

1. Information We Collect

We may collect the following information when you use our website:

• Name

• Email address

• Phone number

• Shipping & billing address

• Payment details (processed via secure third-party payment gateways)

• IP address and browsing behavior (for analytics)

2. How We Use Your Information

We use your data to:

• Process and fulfill your orders

• Send order updates and promotional emails

• Improve our website and customer experience

• Respond to your queries or requests

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

3. Cookies & Tracking Technologies

We use cookies to:

• Store your preferences

• Analyze website traffic

• Customize your browsing experience

You can disable cookies through your browser settings, but it may affect site functionality.

4. Payment Security

All payment transactions are processed via secure, encrypted gateways. We do not store your credit/debit card details.

5. Third-Party Services

We may use third-party services (like delivery partners, analytics tools, etc.) that collect or process data only to the extent necessary to perform their functions.

6. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Opt-out of marketing communications

• Request data portability

To exercise your rights, contact us at baggagebuddy@hsretails.in.

7. Data Retention

We retain your data only as long as needed for business and legal purposes, unless a longer retention period is required or permitted by law.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect data from children.

9. Policy Updates

We may update this policy from time to time. The updated version will be posted on this page with the revised "Effective Date."

10. Contact Us

If you have any questions regarding this Privacy Policy, reach out to:

BaggageBuddy
Email: baggagebuddy@hsretails.in
Phone: +91 98390 31234