1. Use of Website

By using our website, you confirm that you are at least 18 years old or accessing the site under the supervision of a parent or guardian.

You agree not to use the site for any illegal or unauthorized purpose, and you agree to comply with all applicable laws and regulations.

2. Products & Pricing

All products listed on our website are subject to availability. We reserve the right to change prices, modify or discontinue products at any time without prior notice.

We make every effort to display product descriptions and images accurately, but we do not guarantee that product descriptions or other content are error-free.

3. Order Acceptance & Cancellation

We reserve the right to accept or reject any order at our discretion. In case of order cancellation after payment, the amount will be refunded within 7 working days.

Orders may be canceled by us due to stock unavailability, incorrect pricing, or suspicious transactions.

4. Payment

All payments are processed securely via trusted third-party gateways. We do not store any card or payment details on our servers.

By placing an order, you authorize us (or our payment partner) to charge your payment method for the total amount.

5. Shipping & Delivery

We strive to dispatch your order within the promised timeframe. However, we are not liable for delays caused by courier partners or events beyond our control.

More details are available in our Shipping Policy.

6. Return & Refund

Returns or exchanges are only accepted in cases of incorrect or defective items. A valid unboxing video is required as proof.

For more information, please refer to our Refund & Return Policy.

7. Intellectual Property

All content on our website including logos, images, text, graphics, and software is the property of BaggageBuddy and protected by intellectual property laws.

You may not reproduce, copy, sell, or exploit any part of the website without our written permission.

8. User Conduct

You agree not to engage in activities that:

• Infringe on our intellectual property rights

• Spread false information or spam

• Attempt to gain unauthorized access to our systems

9. Limitation of Liability

BaggageBuddy will not be liable for any indirect, incidental, or consequential damages resulting from the use or inability to use our products or services.

10. Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of the website after such changes will be deemed acceptance of those changes.

11. Contact Us

If you have any questions regarding these Terms, you can reach us at:

Email: baggagebuddy@hsretails.in
Phone: +91 98390 31234