Thank you for shopping with BaggageBuddy. Below is everything you need to know about how we handle shipping and delivery.

1. Order Processing Time

All orders are processed within 1–2 business days (excluding Sundays and public holidays).
You will receive a confirmation email once your order is successfully placed.

2. Shipping Time & Delivery

• Standard Delivery: 3–7 business days depending on your location.

• Remote Areas: Delivery may take slightly longer.

We work with trusted courier partners to ensure timely delivery. However, occasional delays may occur due to unforeseen circumstances such as weather, festivals, or logistic issues.

3. Shipping Charges

• Free Shipping on prepaid orders above ₹999.

• Orders below ₹999 may be subject to a small shipping fee, which will be visible at checkout.

4. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS. You can use this link to check the real-time status of your package.

5. Address & Delivery Issues

Please ensure your shipping address and contact information are accurate at the time of order.
We are not responsible for:

• Undelivered packages due to incorrect addresses.

• Missed deliveries due to unavailability of recipient.

• Delays caused by the shipping partner.

6. Damaged or Missing Products

If your package is damaged, tampered with, or missing items, please contact us within 48 hours of delivery with an unboxing video as proof.
Our team will investigate and assist with a replacement or refund as per our Return Policy.

7. Contact Us

For shipping-related questions, feel free to reach out:

Email: baggagebuddy@hsretails.in
Phone: +91 98390 31234